Establishing a World-Class Shared Services Organization
Challenge
As part of a corporate initiative, this pharmaceutical company needed to restructure five previously autonomous organizations into a single business unit with five divisions.
Solution
Partnered with separate shared services legal entities to create and implement global best practices. Developed innovative point-benchmarks that could be applied to all departments, and established a performance methodology to measure the costs of a shared services structure.
Benefits
Gained a better understanding of and developed best practices for utilizing the shared services group based on the point-benchmarks of top performers within and outside of their industry, resulting in:
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Reduced costs through shared services |
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Increased visibility throughout the organization’s business units |
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