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Case Studies
Consumer Products Manufacturer
Upgraded ERP Software Reduces Systems Customization

Challenge
With continuing pressure to generate a higher percentage of its parent corporation’s revenue, this tobacco company needed to ensure that its infrastructure could handle a growing global business, and manage decreasing domestic sales and surging overseas growth.

Solution
Created and implemented an ERP strategy to upgrade and align with the parent company’s system, and migrate it to adhere to new European headquarters. Clarkston also developed and conducted training for users worldwide, provided help desk support and closely monitored all business processes to ensure a smooth transition.

Benefits
The new system had 60 percent less customization than the old system, which significantly reduced long-term maintenance costs. Overall benefi ts include:

Reduced accounts payable invoicing processing time by 40 percent
Time spent on month-end closing reduced by 30 percent
Reduced returns processing time by 50 percent

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